At Redcode Solution, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or subscribe to our software services. By using our website, you agree to the practices described below.
Information We Collect
When you use our website, we may collect the following types of information:
- Personal identification details such as your name, email address, phone number, and business name, provided voluntarily during registration, checkout, or inquiries.
- Payment and billing information, such as credit or debit card details, which are securely processed through trusted third-party gateways like PayHere. We do not store your payment details on our servers.
- Usage and browsing data, including your IP address, browser type, and device information, collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and activate your POS or software subscription.
- Communicate with you regarding billing, renewals, and customer support.
- Provide updates, improvements, and promotional offers related to our software.
- Improve our website, services, and overall customer experience.
- Detect and prevent fraud or unauthorized transactions.
Information Sharing
We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service providers: With third-party partners such as PayHere (for payment processing), hosting providers, and technical support services — only as needed to operate our services.
- Legal compliance: When required by law, regulation, or valid legal process.
Data Security
Redcode Solution uses industry-standard security practices, including SSL encryption and secure servers, to protect your data. However, please note that no system is completely foolproof, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience and remember preferences.
- Track website traffic and usage analytics.
- Support essential site functions such as login and checkout.
You can manage or disable cookies in your browser settings, but some features may not work properly without them.
Changes to This Policy
Redcode Solution reserves the right to update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last Updated” date. Please check this page regularly to stay informed of any updates.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.